At Privileges, we love to help. You can check out our Frequently Asked Questions section or speak to our friendly team who can assist you quickly with any questions or queries you may have – even if it's just a quick recommendation on a suitable venue for your next outing or meal.

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what are privileges trading hours?
how do I make a complaint to privileges?
how do I give a compliment to privileges?
how do I get in contact with privileges if I have an enquiry?
how do I write a review for a privileges participating business?

what are privileges trading hours?

Privileges trading hours are 9.00am to 1.00pm Monday to Friday. The office is closed on Saturdays, Sundays and public holidays.

how do I make a complaint to privileges?

It is our policy to:

  • receive complaints by telephone, facsimile, email or letter
  • resolve your complaint as soon as reasonably possible
  • deal with your complaints professionally, efficiently and fairly
  • keep you advised of progress or changes
  • discuss with you any cost that may be associated prior to undertaking any action
  • provide reasons for all of our decisions
  • learn from your feedback and improve our service and product delivery
  • treat all customers with courtesy and respect.

how do I give a compliment to privileges?

At Privileges we value our customers and appreciate their feedback.

We want to hear from you if you have received exceptional service from a staff member or Privileges participating business.

how do I get in contact with privileges if I have an enquiry?

You can contact Privileges with your enquiry by phone, fax or online.

how do I write a review for a privileges participating business?

You can give a Privileges participating business a review online. Alternatively you can contact us by phone, fax or mail.

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Last updated: Monday, 10 November 2008